brak666: (AnnoyedBrak)
brak666 ([personal profile] brak666) wrote2005-10-26 01:58 am

Grrrrr

I got myself a brand new Motorola cell phone today. FedEx was supposed to deliver it and ask for a signature. Rather, they left it on my doorstep in the rain. Had I not a little overhang above my door, would they have got a nasty call from me! But that was only the start of my new cell phone woes. Nay, that was just the beginning. Verizon's website didn't recognize the item codes on the receipt for said cell phone, and therefore would not send the activation signal. On top of that, Verizon's customer service telephone line is only open until 11pm. Well, I don't get home from fucking work until 11:45pm. So all I could do was send them a nicely worded angry e-mail about how they really should have a 24-hour customer service line. I mean seriously, would 7 more hours a day kill them? It's not even a whole shift. Pheh!

[identity profile] minotaurs.livejournal.com 2005-10-26 03:31 pm (UTC)(link)
I spent part of my evening arguing with tech support for a client who doesn't host with me, trying to get them to admit that it was their server that was having issues, not my scripting. It degenerated into one of those "Did you not hear what I just said!" type conversations. Idiots.

[identity profile] brak666.livejournal.com 2005-10-26 06:13 pm (UTC)(link)
Before calling customer service this morning, I decided to try the website one more time. It worked, thus saviing me from an agravating conversation.

stumbled across your journal

[identity profile] angelic-rayment.livejournal.com 2005-11-03 05:40 am (UTC)(link)
hey don't feel bad. verizon wireless sucks royally. i had problems getting my phone. and they charged me obscene charges, let alone they refused to take off the roaming charges......then i switched to cingular......so much better. hope it goes well for ya

erin